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FAQs

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Do you have on-site parking?

  • Yes, $10.00 per night.  Covered, gated parking.

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Do you have a pool?

  • No

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Do you have a fitness center?

  • Yes, complimentary with stay.  Indoor & Outdoor Fitness Center open daily from 5:00am-10:00pm.

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What onsite amenities are offered at Toll House?

  • Toll House is a downtown Los Gatos hotel with 115 rooms and suites, offering charm, comfort, and an excellent location nestled at the base of the Santa Cruz Mountains.  Just steps away are fine shops and world-class restaurants, and within a short drive are many opportunities to see the majestic California redwoods and Bay Area attractions. Our courtyard is a welcoming space in which to enjoy pre-dinner drinks and conversation, and our on-site restaurant has earned a reputation for innovative flavors inspired by the bounty of Northern California. Toll House event spaces offer 6,000 square feet of event space, and ideal setting for meetings and celebrations.

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What in-room amenities are included at Toll House?

  • Starbucks Coffee, in room safe, bathrobes, iron and ironing board, refrigerator, dry cleaning service, 55 inch Television with Direct TV, desk with USB charging ports.

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Do you have EV charging stations?

  • Yes, 6 Tesla charging stations and 4 ClipperCreek high power charging stations.

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Do you offer a Gift Shop?

  • Yes, the Micro-Market Place offers assorted snacks, beverages and sundries 24 hours a day. 

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Are there local events?

  • Yes, the charming town of Los Gatos hosts several annual traditions.  In April, join the Spring Wine Walk to welcome the warmth and sunshine.  Jazz on the Plazz in late June through late August sees world-class musicians setting up in Town Plaza Park every Wednesday evening (located across from Toll House Hotel).  Every Saturday in June & July, join the fun at Vasona Vibrations free summer concerts at Vasona Lake County Park.  Music in the Park is a free public summer concert series held on Sunday afternoons in July & August on the Los Gatos Civic Center Lawn.  In December, the Fantasy of Lights is a spectacular 1.5 mile drive- through extravaganza of Holiday Lights and Displays for the entire family. Enjoy a magical evening in the warmth of your vehicle as you drive through large animated displays while listening to Holiday music on your car radio.

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What is the check-in / check-out time at Toll House?

  • Check in 3:00 and Check out 12:00 Noon

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Is there an age restriction to check-in?

  • 18+

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Are pets welcomed at Toll House?

  • Yes, with a cleaning fee of $75 for standard rooms and $150 for suites.  This does not apply to service animals.

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Is there a Destination Fee?

  • The hotel has a $25 per night destination fee which includes: complimentary guest parking, welcome glass of prosecco, premium high-speed wireless internet access, fitness center featuring Peloton bikes, daily morning coffee and complimentary bike rentals. This fee is in addition to your room rate + tax. These amenities are designed to make your stay the most memorable.

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Is smoking allowed at Toll House?

  • No, we are a 100% non-smoking hotel.

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How many stars is Toll House?

  • 3

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Where are you located in Los Gatos, California?

  • Los Gatos is bounded by the City of San Jose to the north and east; the City of Campbell to the north; the Cities of Monte Sereno and Saratoga to the west; and the County of Santa Cruz to the south.

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