We strive to provide accommodations for all individuals, including those with hearing, vision or another disability. If you have any difficulty learning about or booking our hotel, we invite you to contact us via telephone or email and our friendly staff will gladly assist you.
Hotel Accessibility Features
- The hotel lobby and registration on the first floor. Two elevators service the parking garage (G) and 3 additional landings, including the lobby floor.
- Exterior courtyard and meeting rooms are accessible via the Santa Cruz Elevator or ramp adjacent to the hotel lobby.
- Verge Restaurant is accessible from upper parking lot or main lobby elevator.
- Two sets of restrooms service the lobby/restaurant area and foyer/meeting space, which are ADA compliant.
- Service animals are always welcome at the Toll House Hotel.
ADA Guest Rooms Accessibility Features
We offer three ADA room types outfitted with varying accessibility and guest room features. Please see below for more detailed information regarding each of these room types.
Deluxe King ADA with Roll-in Shower
King bed, Roll in shower with bench and handheld shower head. Bars around toilet and wheel chair accessible sink.
Junior Suite ADA with Bar/Bench
King bed, Bars in shower/Tub with bench and handheld shower head. Bars around toilet and wheel chair accessible sink.
Deluxe Two Full ADA with Bar/Bench
Two full beds, Bars in shower/Tub with bench and handheld shower head. Bars around toilet and wheel chair accessible sink.
All ADA guest rooms are available to book on-line, subject to availability. If you are unable to book on-line or have additional questions about our ADA guest rooms and features, please don't hesitate to call (408) 395-7070 or email firstname.lastname@example.org.
Online Acessibility Features
We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition software.
To ensure this, we are committed to compliance with Level AA success criteria of the Website Content Accessibility Guidelines 2.0 (WCAG 2.0), an international standard measure of accessibility success. Our website and digital marketing has been developed after carefully parsing these particular guidelines and is continuously being enhanced to make our technology more accessible and user-friendly.
We regularly test our hotel’s website to ensure that we meet or exceed Level AA checkpoints of the WCAG 2.0 Standard.
If you have any questions or would like to report any issues related to the accessibility features of our hotel’s website, please contact us at email@example.com.
You can learn more about W3C’s Web Accessibility Initiative (WAI) HERE
This hotel website is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0 and conforms to most priority checkpoints which entail some of the following elements:
Our hotel’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.
Structured, Semantic Markup
HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group.
All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.
The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.
Web Content Accessibility Guidelines (WCAG) 2.0, which explains the reasons behind each guideline.
Section 508, Information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.
Accessibility Software and Services:
The following tools and services are available for free to assist you with viewing and interacting with our website:
Click Here for HTML Validator, a free service for checking that web pages conform to published HTML standards.
Click Here for Web Page Backward Compatibility Viewer, a tool for viewing your web pages without a variety of modern browser features.
Click Here for Lynx, a free text-only web browser.
Optimize the way you view your web browser. If you have difficulty in reading our website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:
Learn about the Accessibility features of these major Internet Browsers below:
Mozilla Firefox: Click Here for Mozilla Firefox Accessibility Features
Google Chrome: Click Here for Google Accessibility Features
Internet Explorer: Click Here for Microsoft Internet Explorer Ease of Access Options
Apple Safari: Click Here for Apple Accessibility Support
In addition, if you have any suggestions on how to improve this site’s accessibility, we are listening. Your user experience matters to us, and we want to ensure it is as good as it can be. This accessibility statement applies to all content on www.tollhousehotel.com and all content provided internally at www.tollhousehotel.com. The Lodge at Tiburon is not responsible for any third-party content on www.tollhousehotel.com.